AGENT ACTIVITY AUDIT PROFESSIONAL
This audit conforms to the Treasury Board’s Policy on Internal Audit and Directive on Internal Audit and the Institute of Internal Auditors’ (IIA) International Professional Practices Framework. Further information pertaining to the audit scope and criteria can be found in Appendix A. The audit scope encompassed activities of the Directorate from July 2018 onwards, including governance and oversight, roles and responsibilities, priorities-setting and alignment, monitoring and reporting, to support decision-making and risk management.
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The objective of this audit was to determine whether the international function has an effective management control framework in place to deliver on the CBSA’s international priorities.ĩ.Ěn effective management control framework should result in an international function strategically positioned to support the CBSA’s border-related engagement and the development of robust international partnerships, as well as further propel the Agency towards its border-of-the-future objectives.ġ0. 2.0 Significance of the auditħ.Ěs the Agency’s international activities were never previously audited, and in light of the recent and significant organizational changes undergone by the international function, the Audit of International Activities was included in the 2019 to 2020 Risk-Based Audit and Evaluation Plan.Ĩ. The Network acts as the operational front line of the CBSA abroad, with a mandate to push the border outward so as to manage risks and threats at the earliest and farthest point from the Canadian border. The IPPD consists of three divisions under the oversight of the Director General (DG) of International Policy and Partnerships: the International Operations Division (IOD), the Global Border Management Division (GBMD), and the International Network (the Network), which consists of three Regional Directors (RDs), seven International Network Managers (INMs) and 40+ Liaison Officers (LOs) dispersed around the globe.Ħ. engaging internationally and collaborating horizontally through bilateral and multilateral fora, with the CBSA HQ staff as well as 30+ countries around the worldĥ.providing strategic guidance on international engagement and the promotion of Canadian interests abroad.overseeing policy integration and multilateral international engagement.
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The IPPD is the CBSA lead on international strategic engagement and international operations, and is responsible for the following: In 2018, the international function was amalgamated under the Strategic Policy Branch (SPB), regrouping units that had previously been housed under the former Programs and Operations branches, thereby establishing the new International Policy and Partnerships Directorate (IPPD or the Directorate).Ĥ. Shortly thereafter, the CBSA’s international region began shifting away from an HQ-centric management model towards a new matrix management structure devolving line authority to Regional Directors placed at Canadian missions abroad while maintaining a central strategic and functional management authority in HQ, dubbed the Hub and Spoke model.
AGENT ACTIVITY AUDIT FULL
In 2016, the arrangement was terminated and the Agency assumed full management control of its international resources for the first time. Historically, the CBSA shared an international network with Immigration, Refugees and Citizenship Canada (IRCC) under a joint management framework. This allows the Agency to deliver a smart and secure border of the future and ensure that Canada’s border is secure against threats to public safety and security, while simultaneously facilitating the movement of legitimate travel and trade.ģ. The Agency’s international engagement supports the Government of Canada (GoC) priorities and the CBSA strategic direction primarily through developing and strengthening partnerships. Fulfilling the Agency’s mandate is therefore inherently reliant on the success of our international partners’ respective border management efforts, enhancements and achievements.Ģ. Improvements to border management worldwide directly benefit the international community through enhanced border security, improved facilitation measures for both travel and trade and strengthening the global supply chain. The Canada Border Services Agency (CBSA or the Agency) operates in a complex and ever-changing global environment within which border management constitutes a shared international responsibility. 8.3 Financial management of international activitiesġ.
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